Author Archives: Ian Gerard Goh

At the beginning of this module, I set myself out to improve on my clarity and conciseness with regards to communication. Examples of these include common occurrences of beating around the bust and sometimes, even completely missing whole points. Despite this improvement being a progressive learning experience with each lesson, I can confidently say thatContinue reading “Module Reflection”

During a job at an events company , I was assigned the role of a supervisor. As a large portion of my workers were Chinese, the team was rushing to finalise preparations prior to the long Chinese New Year holiday. However, one of them informed me that despite not following the standard procedure and applyingContinue reading “Reflection of an Ethical Decision”

During my internship as a project assistant at Informa exhibitions, I was tasked with actively communicating sales information with clients and managing the company’s various marketing channels. These assignments were entrusted to me by my boss, the exhibition director. The interpersonal communication problem I faced during my internship was a lack of empathy. This incidentContinue reading “Reflection on Interpersonal Communication”

From, Ian Gerard Goh Undergraduate student of the Hospitality Business Degree Singapore Institute of Technology 25th January 2020 To, Dr Uma Career and Professional Development Professor Singapore Institute of Technology Subject: Self introductory email Dear Dr Uma, Thank you for this opportunity and it is with great pleasure that I introduce myself to you. IContinue reading “Self-Introductory Email”